FAQs

Below FAQ are some common questions asked by our customers before purchasing audiophile equipment in New Zealand. We are always here to help give expert advice on your new gear so you get the right audio system for your specific needs. Reach out to us today for some help!
If you have other questions, please just send it to info@ikos.co.nz.

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Audiophile Equipment General Questions

The best music system for your home largely depends on your unique needs and the acoustics of your space. Our range at Ikos includes a variety of high-quality home audio systems that cater to different audio-visual preferences, from compact speakers for a smaller room to high-power surround sound systems for a cinematic experience. But the key to getting the best sound is to consult with a professional. Our team at Ikos can assess your needs, suggest the most suitable system, and guide you through the installation process, ensuring optimum sound quality in your specific setting.

The cost of a good home sound system in New Zealand can vary widely depending on the specific components and quality of the gear. At Ikos, we cater to a broad range of budgets, ensuring there's a high-quality audio-visual experience for everyone. But remember, investing in a sound system isn't just about the initial purchase. It's about the post-sale service, too. We provide unparalleled customer service, assisting you with any queries or issues that may arise after your purchase, so you can enjoy the best sound experience for years to come.

There are many excellent stereo systems available for purchase in Auckland, but it can be challenging to decide on the best one for you. We recommend consulting with a professional at Ikos who can guide you towards a hi-fi system that aligns with your needs, your current AV setup, and your budget. We prioritize sound quality, user experience, and compatibility with your current AV setup. Our team is there for you, not only during the buying process but also for any post-sale support you may need.

Enhancing your TV audio involves more than just purchasing a new set of speakers. A home theatre system with surround sound capabilities from Ikos can transform your living room into a cinematic experience. However, the best sound system for your TV will depend on several factors, including room size, the layout of your furniture, and personal preference. Our team can help you make an informed decision and provide post-sale support to ensure your chosen system delivers the best audio-visual experience possible.

The best home theatre system for your home truly depends on your individual requirements and the layout of your space. If you're looking for something particularly standout, the Bluesound home theatre range might be the perfect fit. Bluesound systems offer impeccable sound quality, easy integration with existing equipment, and user-friendly interfaces. They're a fantastic choice for anyone desiring a high-end, audiophile-grade home theatre experience. Our Ikos professionals are on hand to help you make the best selection.

If you're seeking an affordable home theatre system without compromising on sound quality, we highly recommend considering the Bluesound range available at Ikos. These systems offer high fidelity sound and wireless convenience, with a budget-friendly price tag. The performance to cost ratio is truly impressive, making Bluesound one of the best options for those looking for a cost-effective, yet high-quality, home theatre system in New Zealand.

A home theatre system generally includes a combination of video and audio equipment designed to recreate the experience of watching a movie in a cinema. This usually includes a large-screen TV or projector, and a surround sound system. On the other hand, a surround sound system is a component of a home theatre setup that uses multiple speakers positioned around the room to create a multi-dimensional audio experience. It enhances the audio-visual experience by delivering sound from different directions to mimic real-life scenarios.

A home theatre system is a broad term for a system that combines audio and video components to recreate the cinema experience at home. Dolby Atmos, on the other hand, is a type of surround sound technology. It expands upon traditional surround sound systems by adding "height" channels, which makes the sound feel like it's coming from all around you, including above. This creates a more immersive, three-dimensional sound field. Not all home theatre systems include Dolby Atmos, but those that do offer a more enveloping sound experience. For help selecting the best home theatre setup for your needs, don't hesitate to contact our Ikos team.

Determining the "best" music sound system largely depends on your personal preferences, the acoustics of your space, and your budget. For a superior music experience, Bluesound products offer an excellent balance of high-quality audio, user-friendly features, and aesthetic appeal. Combining cutting-edge technology with ease of use, Bluesound systems provide an immersive audio-visual experience that suits any music lover's needs. As an audiophile brand, Bluesound focuses on delivering the highest quality sound reproduction, making it a top choice at Ikos for music enthusiasts seeking exceptional audio performance.

The cost of a sound system can vary greatly depending on the components, the brand, and the level of audio quality you desire. At Ikos, we offer sound systems that range from around $1,000 for a high-quality basic setup, right up to premium systems that reach into the tens of thousands. It's important to remember that a higher price doesn't always mean a better fit for your needs. That's why our team is always available to provide guidance and help you find the best sound system for your home within your budget. Whether your budget is closer to $1,000 or indeed, the sky is the limit, our experts can help you navigate the options to find a system that delivers outstanding sound and represents excellent value.

Questions About Ordering

Yes free shipping for orders over $150

You may return, for any reason, most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Most delivery times will be 2 to 5 working days. Some items may be still on a ship at sea and may take longer. We will advise if that is the case and discuss terms which suit the customer.

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