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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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VM 310 Video Upgrade Module: The VM 310 Video Upgrade Module adds the latest HDMI 2.0b specification and the option for BluOS and AirPlay 2 to NAD's T187, T 777, T 787, and T 778 AV receivers or NAD's M15HD and M17 V2 preamplifiers.
HDMI 2.0b: The NAD VM 310 is equipped with five HDMI 2.0b inputs, one HDMI 2.0b output, and one HDMI 1.4a output. Employing the latest UHD video chipsets and HDMI 2.0b, the VM 310 supports 4K/60Hz @ 4:4:4 in order to fully support all current and future UHD formats. The VM 310 also supports HDR (High Dynamic Range) video, including Dolby Vision. In addition, it supports HDCP 2.2 which is the copy encryption used for UHD video and is required to watch 4K contents. Like past NAD MDC video modules, the VM 310 does not alter the video signal by either adding or subtracting valuable information, thus leaving the frame rate and colour space unaltered from the input to the output. The HDMI audio signal is extracted for processing and amplification by the latest state-of-the-art High Resolution Audio circuitry.
4K/60Hz: The VM 310 supports up to 4K (3840x2160 pixels) video @ 60 frames per second on all of its HDMI 2.0b inputs and output (pass-through only with no upscaling). It will also pass a 480i, 480p, 720p, 1080i, or 1080p video signals via HDMI.
HDCP 2.2: All of the receiver's HDMI 2.0b jacks support HDCP 2.2, which fully complies with the latest copyright protection standard for 4K video transmission.
4:4:4 Colour Subsampling: All of the receiver's HDMI 2.0b jacks support RGB, YCbCr 4:4:4, YCbCr 4:2:2, and YCbCr 4:2:0 colour subsampling (@ 60Hz or 50Hz). With 4:4:4 colour subsampling, luminance (brightness) and chroma (colour) are sampled at the same rate; resulting in an RGB colour palette as big as the video sampling rate for a video image with more colours, plus greater colour accuracy and detail.
High Dynamic Range (HDR): High Dynamic Range (HDR) provides enhanced picture quality by simultaneously enabling greater detail for both the dark and bright parts of an image. HDR reproduces a greater dynamic range of luminosity or brightness levels, creating greater contrast. This increased contrast reveals the subtle nuances of the image, from detailed blacks and shadows to the brightest whites and colours, plus greater depth. The receiver supports HDR 10 & Dolby Vision (not compatible with HLG).
Note: Installing the VM 310 disables all analog video input decoding from Composite, S-Video and Component Video Sources.
AirPlay 2 with Siri: The optional NAD BluOS Kit (sold separately) also enables AirPlay 2 with Siri. AirPlay 2 is an advanced and easy-to-use wireless multiroom audio platform for iTunes, Apple Music, and other compatible Apple iOS apps. With AirPlay 2 you can play any sound from your Apple iOS device (running iOS 11.4 or later) or Mac computer (running OS X 10.13.2) on a compatible NAD receiver/preamplifier and other compatible BluOS and AirPlay 2 speakers throughout your home. You can choose to play audio in one room, play the same audio in grouped rooms, or play the same audio in every room. If you are an Apple Music subscriber, you can even play different music in different rooms (you can control and group directly from Apple's Music App and Home app on your Apple iOS device). In addition, you can watch videos and movies from YouTube and Netflix on your compatible Apple iOS device or Mac computer with perfectly synced audio on the NAD receiver/preamplifier. You will also be able to ask Siri-enabled devices (like your Apple iPhone, iPad, or Watch) to control playback of your Apple Music on the NAD receiver.
Note: If you have older Bluesound or BluOS product, you can still group Gen 2i Bluesound and newer products with older Bluesound products in the BluOS App to add AirPlay 2 compatibility to your entire BluOS system.
Ethernet Port For Control Integration: The VM 310 is also outfitted with an Ethernet Jack (RJ-45) to connect to your home network for IP and 3rd party control. With your PC and your compatible NAD receiver or preamplifier on the same network, it allows remote control of the NAD receiver/preamplifier via compatible external controllers - such as RTI, Control 4, Crestron, URC, Lutron, Elan, and more.
Modular Design Construction: The advantages of a pure digital system are many, but one drawback is the constantly changing delivery formats for digital content. Each of these formats typically requires specialised hardware and software, often with licensed IP and content copy protection. For this reason, NAD places all digital interface circuitry on easily upgradable modules. NAD calls this 'Modular Design Construction' or 'MDC'.
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You may return items within 30 days of delivery for a full refund if they are faulty. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
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